FlowE Support
How can we help?
Start with the guidance below. If you still need help, contact us and we will work through it with you.
Email support@flowe.ccDo not email passwords, sign-in codes, API tokens, or private Canvas calendar-feed URLs.
Support topics
Account and sign-in
If Apple or Google sign-in does not complete, confirm you have a working connection, close and reopen FlowE, then try the same sign-in method again.
Brain Dump and planning
Use Brain Dump to capture tasks in everyday language. Review the proposed task details before saving, especially dates and times.
Canvas connection
Canvas availability depends on your school. FlowE may offer school-managed OAuth, a personal API token, or an ICS calendar feed. Never send a Canvas token or calendar-feed URL by email.
Notifications and Focus
Check both FlowE settings and iOS Settings if reminders are missing. Focus sessions continue to work when notifications are disabled, but alerts will not appear.
Privacy and account data
Privacy controls are available in FlowE under Settings. For account or data-deletion help, email support from the address connected to your account.
Report a problem
Include your iPhone model, iOS version, FlowE version, what you expected, what happened, and reproducible steps. Screenshots are useful when they do not contain private information.
Policies and account requests
Read how FlowE handles your information and the terms that govern the service. Account and data-deletion requests can be sent to our support address.